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Free resources to level up your canned responses
Last Thursday
GuidesHow to Call Out of Work Professionally: Reasons, Text Messages & Email Templates
Sometimes, life happens, and going to work simply isn't an option. Maybe you woke up feeling sick,...
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Last Wednesday
GuidesHow to Write a Professional Holiday Email: Etiquette, Tips & Festive Design Ideas
The holiday season is a perfect time to reconnect with colleagues, thank clients, and send a...
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Last Wednesday
GuidesHoliday Email Templates: 25 Ready-to-Send Messages for Every Occasion
The holiday season is a great opportunity to reconnect with people, show appreciation, and end the...
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Last week
GuidesTypes of AI Customer Support Tools: Reply Assistants, Help-Desk Copilots, and Autonomous Agents
AI customer support tools fall into several categories. Some help an agent find an approved...
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Last week
GuidesAI Response Assistants for Customer Support: Typedesk vs TextExpander vs Text Blaze vs PhraseExpress
Text expansion tools have traditionally helped support teams insert saved replies faster. AI is...
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Last week
GuidesOn-Device AI for Customer Support: How Local Reply Drafting Works
On-device AI processes information and generates output on the user’s computer instead of sending...
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2 weeks ago
GuidesClaim Progress Email Templates and Tools for Flight Compensation Teams
Flight compensation teams can handle claim progress emails more efficiently by pairing approved...
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Last month
GuidesThe Complete Guide to Zendesk Macros and Shared Replies
Zendesk macros can save customer support teams a considerable amount of repetitive work. Instead of...
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Last month
GuidesTop 6 Copy-and-Paste-Ready Property Management Communication Templates
A prospective resident asks to confirm a property tour. Someone else wants an update on a...
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