Best Practices for Canned Responses!
If you are a small business owner or solo entrepreneur, then you understand the importance of saving time. Time is precious, and every moment counts when it comes to productivity. So, how do you manage to respond to hundreds of emails every day while maintaining your workflow? The answer is canned responses.
Canned responses are pre-written emails that are set up to automate your responses and save you time. You can use them to respond to the most common inquiries that your business receives. Here are some best practices that you should keep in mind while using canned responses.
Personalize Canned Responses
Just because you are using canned responses doesn't mean that you should sound robotic or impersonal. Personalizing your canned responses is crucial as it gives your customers a personal touch. Be sure to add the recipient's name and other relevant details to make your canned response feel unique.
Keep it Short and Sweet
While drafting canned responses, please ensure that they're short and to the point. Long canned responses should be avoided at all costs as they are dreadful to read. Customers should not have to spend a lot of time reading your canned responses as they are on the lookout for quick answers.
Customize it for Your Business
One of the most significant advantages of canned responses is that they can be tailored to suit your business's needs. Customize your canned responses to fit your specific business practices. A great template starts with defining what is being asked and sticking to the response context.
Choose Your Language Thoughtfully
The language you use in your canned responses is significant. Focus on choosing your words wisely, and make sure that you convey the intended message in a clear and concise manner. Avoid using complex terms, technical jargon or emojis that could lose any sense of professionalism – unless they add critical value.
Revisit and Revise
Canned responses should be reviewed periodically to ensure their effectiveness. Revisit your canned responses from time to time to ensure that they are still relevant and properly devised. Revise outdated information or re-write the content to make it more engaging and accurate.
Canned Responses for Sustainable Time Management
Using canned responses like typedesk.com is one way to make your workflow easier and give you more time in your day to concentrate on your work productivity. Automated responses guarantee you don't miss important leads as well as give you time to streamline one critical business area. Marrying canned responses with productivity software, like typedesk.com doesn't only give you access to pre-built canned responses – it can add contextual-based, comprehensive templates, such as contract templates templates for better business management. In the end, with a tight work structure with canned responses smoothing the way to communication, you have more time to focus on effective business operations that enhance growth.