Privacy Policy
Human-friendly version
At typedesk, we believe that privacy is a fundamental right, and we are committed to protecting your data at all costs. We understand the importance of your personal data and that it is your personal property. Therefore, we collect only the necessary data required to provide you with the best possible customer experience. We believe that our users should be aware of what data we collect, how we collect it, and how it is used. Hence, we have developed a user-friendly and respectful privacy policy manifesto that we believe will provide you with a better understanding of our privacy practices.
Our apps never log your keystrokes and/or send what you type over the internet. The default configuration offers the highest level of privacy and keystrokes are only recorded when text expansion is requested.
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The only third-party services we use & that place cookies on your computer are:
- Google Analytics: to track how many visitors we receive on our website.
- Helpscout: to offer our on-site chat widget and in-app messaging beacon.
- Rewardful: our affiliate partner, to associate successful transactions with our affiliates.
OpenAI / ChatGPT
When you use the OpenAI/ChatGPT integration, we only send the content of your prompts to OpenAI API to perform text generation. In some cases, we may send your first name, last name and email to customize your response. Any data sent to OpenAI API falls under their privacy policy which can be found at https://openai.com/policies/api-data-usage-policies.
GDPR
We work hard to make sure that we not only comply with new regulations, but continue to provide our users with the highest level of data protection we can. We have embraces privacy by design and do not collect data we don't need to run the service.
All personal data is transmitted through secure layer protocols (HTTPS), and hosted on providers offering the highest level of security and certification.
The data we collect to run the service are (non exclusively):
- Your first name, last name, email, encrypted password and account usage statistics
- The contents of your canned responses to sync them between your devices
- Usage statistic of the canned responses and apps
At all times, you have the right to see, update and remove all personal information that typedesk may collect for your account.
Cookie Policy for typedesk
What Data We Collect?
We only collect information that is necessary to provide you with the best possible service. We may collect personally identifiable information such as your name, email address, phone number, and mailing address, which is required to create an account with us. We may also collect non-personally identifiable information such as your IP address, location, device type, and browser type, which is used to improve our website functionality and enhance your browsing experience.
How We Collect Data?
We collect data through various means such as cookies, web beacons, and third-party analytics tools. Cookies are small text files that are stored on your device by your web browser. These cookies help us to remember who you are, and enable us to deliver personalized content and advertisements. Web beacons are small images that are embedded in web pages or emails, which are used to track user behavior and measure the effectiveness of our marketing campaigns. We only collect data from reliable sources, with your consent, or as required by law.
How We Use Collected Data?
We only use your data to provide you with the best possible service. We do not share, sell or rent your data to any third parties. We may use your data to communicate with you regarding our services, updates on new features or products, and other relevant information. We may also use the information to improve our services based on your feedback.
Respect for Your Privacy
We take your privacy seriously and respect your right to opt-out of any marketing communication. You can adjust your preferences anytime by logging into your account and adjusting your settings. We follow industry-standard security protocols to protect your data from unauthorized access, destruction, or alteration. We implement appropriate measures to ensure that your data is safe and secure.
However if you are still looking for more information then you can contact us by visiting this link: contact page
