canned responses for Zendesk canned responses for Zendesk

Supercharge your canned responses for Zendesk

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Rated 4.7/5 on

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Rated 4.6/5 on

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Rated 4.7/5 on

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typedesk is your next text template app for Zendesk. Use typedesk to answer your prospects and customers quickly on Zendesk Support. Finding the perfect canned response has never been easier. It takes a simple shortcut to use our powerful search engine. Your canned responses can be used instantly in Zendesk!

How to create canned responses for Zendesk?

1

Download typedesk

Get one of our apps for Windows, Mac, or your web browser, and create your account.

Get started
2

Create your first canned responses

Use our powerful yet simple editor to create advanced canned responses.

3

Use your canned responses in Zendesk

Press Alt+C to quickly search and copy your canned responses.

Mac text expansion, Formatted Responses, Response Library, Email Macros, Automated Responses

It works with all the popular ticketing systems and CRM

Need your canned responses in Front? Check. Hubspot? Yes. Salesforce? Sure!

typedesk makes your canned responses available everywhere, without having to change anything to the way you work!

canned responses for Zendesk Zendesk

See how we compare with other canned responses apps

Other ticketing systems and CRM
Email Scripts, Pre-made Messages, Pre-written Responses, Text expansion app, Abbreviation tool
Quickly search your text templates using natural language with a keyboard shortcut
Apps for Windows, Mac, Chrome and Firefox
Search, build and use canned responses without ever touching the mouse
Organize your canned responses into folders
Share your canned responses with your team, easily by email
Create variations of the same text template
Give read-only or edit rights to your text templates to different people
Create complex text snippets with custom variables
Automatically insert your canned responses with a keyboard shortcut
Easily reuse your text templates on Facebook, Zendesk, Twitter etc.

Our customers love their typing superpowers

I love typedesk! It is by far one of my favourite tools to have in our tech stack.

Pip Meecham left a review on

We use typedesk to ensure that communications remain aligned and uniform across all our channels as our company scales up.

Michael Johnson left a review on

This software is unreal. It's like having a ChatGPT writing assistant on every single app I use and having all the prompts I can create at my fingertips.

Michael Montefusco left a review on

This app is a phenomenal tool.

David Shutler left a review on

While our help desk does provide saved answers, I use typedesk to maintain a personal voice in my canned responses quickly and efficiently.

Melanie Shears left a review on

Love it!! I would love to see more case uses for ChatGPT integration. I saw just the video from the blog. Love the tool and have been using it for a while.

Zee Ali left a review on ProductHunt

Best​ app purchase of all time! Great time saver, fantastic customer service and support and the product keeps improving

Elite Performance Academy left a review on ProductHunt

Typedesk is an innovative TextExpander alternative that I use daily. Can’t recommend it enough. Can’t wait until it’s available on iOS! Highly recommend.

Steven 👾 left a review on ProductHunt

Amazing time saver! Things that used to take several minutes now take several seconds. It reduces time, fatigue, and prevents errors. Michel is awesome at updating and maintaining the program. Highly recommended!

Ben Delville left a review on ProductHunt

Perfect, it work like vscode suggest for non-coder

Nam Khanh Nguyen left a review on ProductHunt

This app is a totally time-saver. So amazing when it comes to typing reports and email messages when I want to save time.

Dr. Gwen Smith left a review on ProductHunt

Typedesk has helped and my company be productive everywhere, where we need to reuse text. Even when programming it's very helpful. It can act as a codesnippet database. For marketing, we have saved our brand color codes easiliy accessible b...

Tobias Geisler left a review on ProductHunt

I had a couple of other tools that provided some similar functions to typedesk, but once I started to learn the additional capabilities, I dumped the others and settle on typedesk. I’ve still far from master everything that could be possibl...

Mike Foston left a review on ProductHunt

I can't live without typedesk. Every time I find myself typing something I've typed before, I add it to typedesk so I never have to manually type it again. The program is consistently maintained and faster than ever with the latest update....

Paul Colaianni left a review on ProductHunt

absolutely love TypeDesk for what it offers, and not only the product, but the customer service.

Paul Burns left a review on ProductHunt

Congrats @michel_vermeulen1 on the new launch. Typedesk has hit the floor running, adding great value and features from the start. It has come a long way with each new update. Michel has always provided great support and eager to build on c...

Hak left a review on ProductHunt

I love automation, saving time and keystrokes, and minimizing typos - so I already had text expansion set up on my computer, but it didn't work in every app.

JimHohl left a review on appsumo

It is very easy to use. Simplicity is key which is perfect, because you don't want to be bogged down and distracted when a fast response is required. Glad i purchased, will definately get my ROI with time saved

James_Riddles left a review on appsumo

I wasn't exactly sure what it does or how it might help me. But the basic concept sounded like something that might come in handy for someone like me who is launching his own membership platform where I'll be engaging customers through a su...

ricklewis left a review on appsumo

This is the kind of tool that is a bit underrated, it deserves even more love. I am sucker for time savings and improving my effiency and this tool does deliver. Love the ease of use and the way it makes me more productive even minutes afte...

BossOfTime left a review on appsumo

Typedesk is a great way to automate your email responses.

janawilliams left a review on appsumo

Overall, good tool that does what it says. Useful if you have a lot of texts that you often reuse. Not just for emails but actually for any text or words, or emojis. Tool is simple but functional, you can group your texts into folders etc....

atis left a review on appsumo

I love that you are available on both Chrome and Desktop. I can't wait for the Safari extension and the mobile app, then you're complete.

PhillipStemann left a review on appsumo

Great tool, thank you - love the structure, grouping of type of responses, easy to create ones.

ateleguz left a review on appsumo

I use TypeDesk every day and it saves me the time and annoyance of typing repetitive text. It's seems like a small thing, saving a few seconds here, a few there, but they really do add up.

lionstail left a review on appsumo

A few reasons why our users love typedesk

typedesk is super easy to use. Creating advanced canned responses is just like editing a text document!

It has awesome keyboard shortcuts (for instance, type :ssgn to insert your signature).

Our customer support is super friendly (try us out).

It works with all your other tools without replacing them.

It works offline.

It works on Windows, Mac and in your web browser.

It’s blazing fast.

It supports variables, placeholders and translations for powerful canned responses that sound natural.

See how it works